About TotalServe Plumbing
We're not a plumbing company. We're a trusted advisor — built to help homeowners find reliable, vetted local plumbers without the stress, guesswork, or risk of going it alone.
We Exist to Make Finding a Trustworthy Plumber Easy.
The plumbing industry has a trust problem. Homeowners facing an emergency or a costly repair are forced to search Google, read reviews they can't verify, call strangers, and hope for the best. It's stressful, risky, and completely backwards.
TotalServe was built to fix that. We operate as a trusted third-party referral service — screening plumbers before you ever talk to them, so when we make an introduction, it's a warm one backed by real vetting, not just a paid directory listing.
We work for homeowners, not plumbers. Our reputation depends on you having a great experience, which means we have every incentive to get the match right. See how our process works →
"Think of us like a trusted friend who happens to know all the best plumbers in town — and will tell you honestly who to call and who to avoid."
TotalServe at a Glance
Our Core Values
Everything we do at TotalServe is guided by a simple belief — homeowners deserve to feel confident and safe when letting someone into their home.
Homeowner First
We are always on the homeowner's side. We don't take commissions from plumbers based on job size, and we don't push contractors who aren't right for the job.
Trust Through Vetting
Every contractor in our network has been screened for licensing, insurance, and background — no exceptions. Trust isn't assumed. It's earned through our process.
Education & Transparency
We publish homeowner guides and resources so you can make informed decisions — not just about which plumber to hire, but about your home's plumbing system overall.
Speed When It Matters
Plumbing emergencies don't wait. We've built our dispatch process to move fast — especially for burst pipes, sewage backups, and other time-critical situations.
Free for Homeowners
Our service will always be free for homeowners. We believe access to a trustworthy plumber referral shouldn't cost anything — and it never will with TotalServe.
Local Expertise
We focus on connecting you with plumbers who actually serve your area — not a national dispatch center. Local plumbers who know your market and can get there fast.
How We Vet Every Plumber in Our Network
Before a plumber ever receives a referral from TotalServe, they must pass our multi-step screening process. Here's exactly what we check.
State License Verification
We verify that every contractor holds a valid, active plumbing license in the state where they operate. Expired or invalid licenses are an automatic disqualifier.
Insurance Confirmation
Every contractor must carry active general liability insurance. We confirm coverage before onboarding and require proof of renewal. No insurance means no referrals.
Background Check
We run background checks on contractors before they join our network. We take seriously the responsibility of sending someone into a homeowner's home.
Ongoing Quality Monitoring
Vetting doesn't stop at onboarding. We monitor homeowner feedback after each referral and remove contractors who fail to meet our standards consistently.
You Shouldn't Have to Vet Your Own Plumber.
Most homeowners have no idea how to verify a contractor's license, check their insurance, or run a background check. Even if they knew how, they shouldn't have to do it under the stress of a plumbing emergency.
That's exactly why TotalServe exists. We do the vetting work upfront so that when you reach out to us, you're not starting from scratch — you're getting a warm introduction to someone we've already cleared.
We're not a directory. We don't let just anyone list their business with us. Every contractor in our network earned their spot. Learn more about our process →